Privacy Policy

Effective: September 07, 2026

1. Information we collect

We collect information you provide when creating an account, requesting a quote, ordering a service, contacting support, or subscribing to updates. This may include identity and contact details, company information, billing records, service configuration, and support communications.

We also collect security and operational data such as IP addresses, browser details, authentication events, system logs, resource usage, and service health information where needed to provide and protect the platform.

2. How information is used

Information is used to deliver services, process legitimate requests, maintain accounts, communicate about orders and incidents, prevent abuse, improve reliability, meet legal obligations, and protect TitanRDP, customers, and infrastructure partners.

3. Service providers

We may use vetted payment, data center, communications, security, analytics, and professional service providers. They receive only the information necessary for their role and are subject to contractual or legal safeguards.

4. Data security

We apply technical and organizational safeguards appropriate to the information and service. No online system can be guaranteed completely secure, so customers must also protect credentials, endpoints, applications, and data stored on their servers.

5. Retention

Records are retained for as long as required to provide services, resolve disputes, maintain security, meet accounting and legal obligations, and enforce agreements. Retention periods vary by record type and jurisdiction.

6. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection. Requests are evaluated against identity verification, legal duties, security needs, and legitimate retention requirements.

7. Contact

Privacy questions can be sent to [email protected].