Answers to Common RDP Service Questions
Access
Do I receive administrator or root access?
Yes. Windows services include full Administrator access, while Linux services include root access unless a managed service or specific plan states otherwise.
Billing
Can I upgrade my resources later?
Yes. CPU, memory, storage, and bandwidth can usually be upgraded as your requirements grow, subject to available capacity. Location changes may require migration to another server.
Getting Started
How quickly is a new server activated?
Provisioning time depends on the selected service, payment verification and server availability. Some orders may require manual review before activation.
Operating Systems
Which operating systems are available?
We offer supported Windows Server and popular Linux distributions including Ubuntu, Debian, AlmaLinux, and Rocky Linux. Available versions may vary by server location and plan.
Security
How does TitanRDP help protect RDP services?
TitanRDP uses network protection, account security controls, protected management access and infrastructure monitoring to support service security.
Support
Is technical support available at all times?
Yes. Support requests can be submitted 24/7 for service issues, connectivity problems, provisioning questions, and general technical assistance.